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Here we were suitably excited over the new dashboard upgrade to
Microsoft's Xbox 360 console, only to find that some gamers are
reporting that the new update is causing some consoles to turn into
bricks. It all seems a little too familiar.
According to reports streaming around the internet, the Customer
Services department is once more bracing itself for a slew of calls
from angry users following the update.
The source, quoted on gaming blog Gaming Confidential, said that the department was "bracing itself from irrate callers after the update is released. I'm
bringing some aspirin to work this holiday season," he added.
"The slick move by Microsoft here is that it's releasing the update on
the 19th, just a couple of days after the extended warranty period for
launch Xbox 360s end. The owners of these units are headed for some
pretty tense times in the weeks to come," the unnamed rep told the blog.
According to another blog, the new update is causing a loss of sound on HDMI connection. Xbox 360 Fanboy
said that the only way to fix the problme at the moment was to remove
the hard drive, power up the Xbox, load the dashboard, replace the
hard drive and things should be ok. Unfortunately the fix has to be
applied every time you want to play games.
Major Nelson, the spokesman for all things Xbox at MS said that the
company was "aware some of you may be experiencing a few hiccups along
the way", but failed to mention any RRoD problems.
We'll let you know if we hear anything further from Microsoft on the issue.
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